FAQ

ONBOARD FACILITIES

For your safety, we have all the required life-saving equipment on board our sailboat.
We provide free Wi-Fi on all our tours.
We have WC facilities on onboard our sailboat.
You can listen to your favorite music playlist on board.

FREQUENTLY ASKED QUESTIONS

HOW TO BOOK?

You can do it through the reservation form here on the website, through the email: info@seasunsailtours.pt calling 92 810 4000, or through our social network Instagram or Whatsapp.

WHAT ADVANCE SHOULD I BOOK?

It is desirable to make the reservation at least 2 days in advance. But you can always do it, even on the same day, questioning availability.

WHERE IS THE BOM SUCESSO DOCK?

The Bom Sucesso Dock is in Belém, next to the BP gas station, on Av. Brasília. It’s located between the Belém Tower and the Monument to the Discoveries.

BOARDING / LANDING PLACE?

It is always done at Bom Sucesso dock, in belém – Lisbon, about 15 minutes before departure.

HOW DO I FIND THE SEA SUN SAIL TOURS BOAT?

Wait at gate 3 of the Bom Sucesso Dock (next to the Altis Belém Hotel/SPA), 15 minutes before boarding. A crew member will be there to provide you with the necessary instructions.

HOW TO MAKE PAYMENT?

By bank transfer, credit or debit card, MBWay, or in cash.

IS IT POSSIBLE TO CANCEL THE RESERVATION?

Yes. The refund of the paid amounts will be defined according to the cancellation date, considering the tour date:

MORE THAN 16 DAYS: 100% refund of the amount paid;

15 TO 8 DAYS: 50% refund of the amount received;

7 days or less: no refund.

WHAT SHOULD I DRESS?

Preferably comfortable clothes and shoes. In the colder season, you should opt for warmer jackets or sweaters. In the hotter season, do not forget sunscreen and a hat.

CAN I GET SEASICK?

We have motion sickness tablets on board. However, if you tend to get seasick, we advise taking a motion sickness tablet at least 30 minutes before boarding. Please let us know at the time of booking

PHYSICAL LIMITATIONS OR HEALTH ISSUES, IS IT A PROBLEM?

You should always ensure that you are in good health and capable of getting on and off the boat, climbing up and down ramps and stairs. If you have any health conditions, please inform us in advance as the tour may not be suitable for you.

CAN I SWIM/DIVE IN THE RIVER?

Swimming or baths are NOT allowed in the Tagus River, only in the sea. If that’s your desire, you can choose to book a private tour.

ARE ALCOHOLIC BEVERAGES ALLOWED?

Yes, alcoholic beverages are offered and sold on board (the first drink is free) in moderation. It is not allowed to bring your own drinks for the trip, except for water in plastic bottles. Sea Sun Sail Tours reserves the right not to allow visibly intoxicated individuals on board.

CAN I TAKE FOOD?

NO. Snacks and drinks are offered. If you wish, at the time of booking, you can choose a platter of cured meats and cheeses, along with a selected bottle of white wine, served on board for an additional 40 euros.

ARE THERE OFFICIAL GUIDES? WHICH LANGUAGES ARE SPOKEN?

Our crew members are not official guides. However, they are capable of providing information about the places, monuments, and curiosities. The languages spoken are English, Portuguese, and Spanish. If desired, we can arrange for an official guide upon prior request.

Our tours

  • 180
  • 2h
  • Sunset (3)

Sunset Tour

Enjoy the magnificent cityscape while witnessing the unforgettable sunset over the bridge. The colors of the sky painted by the setting sun over the sea will surely leave you mesmerized!

  • 180
  • 2h
  • 14:00

Day Tour

Cruise along the Tagus River, passing by the city's most iconic monuments, and enjoy a privileged view of Lisbon. Capture unique photos of the landmarks and the best moments with your companions!

  • 150
  • 1h
  • 11:00

Morning Tour

There's no better way to start the morning than with a ride on the Tagus. This tour takes you from Belém to the Christ the King monument, passing under the 25th of April Bridge, where you can enjoy a panoramic view of Lisbon.

  • 180
  • 2h
  • 22:00

Night Tour

If Lisbon is beautiful by day, imagine at night! Seeing all the monuments illuminated, with every detail under the moonlight, while enjoying a drink, is truly magnificent!